The second floor of Michigan First Credit Union in Lathrup Village is always full of energy. And when I say always, I mean always, 365 days a year, 24 hours a day. ALL THE TIME.
Why is 365 Live such a cool thing? Does it really mater?
It’s a really cool thing and it matters a lot.
Most financial institutions offer a call center, but not all of them are available to talk every day any time of the day. Not only that, but a lot of financial institutions hire a third party company to take their calls, so you aren’t technically talking to someone at the company. BUT when you call 365 Live you are talking to a Michigan First team member, on the second floor of the Michigan First head quarters.
365 Live can help you sort through any account questions you have, they can help you out with branch locations, information or can asset you if your debit card goes missing!
In 2015 365 Live helped 1,307 people get replacement debit cards after the branches were closed. The 365 Live team also assisted 532,905 people on the phone, 22,690 people through chat online and answered 5,423 emails from members.
Even as the Spokester, I have called the 365 Live team probably 4 times to get some questions answered and I was one of those 1,307 people who got a debit card replaced after hours.
Michigan First Credit Union understands that life doesn’t stop at 6pm, you need access to your finances 24 hours a day, every day.
Call 365 Live today if you have a question about your account, or want more information about becoming a member of Michigan First. I’m always appreciative of any extra help I can get when I have question or I’m in a pinch and 365 Live offers just that.
Keeping it Fresh, Young & Free,